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AI agents and automation for your day-to-day

Your team should care for customers — not copy data between five tools.

Graphic: Workflow with an AI agent that reads inquiries and routes them to the CRM, email and team@Neue Anfrageper E-MailAI agentunderstands & actsactiveModellWissenTools✓CRMangelegt✎Antwortzur Freigabe!Teaminformiertn8nMakeZapiereigene API

Almost every company has tasks that repeat daily: read and route inquiries, transfer data from emails into the CRM, draft quotes, confirm appointments, file invoices. Each task takes minutes — together they consume hours every week.

Automation platforms like n8n, Make, and Zapier connect your apps. With AI agents, this now goes much further: an agent understands an email’s content, decides what to do, drafts a reply, creates a contact, or asks a human if something’s unclear. You set the rules and boundaries.

We design these agents and workflows, test them with real cases, and run them reliably. If privacy matters, n8n runs self-hosted on your own server in Germany.

What AI agents can do for you

Pre-sort inquiries

Incoming emails and forms are read, categorized, and routed to the right person or pipeline — with a summary.

Draft responses

The agent proposes replies based on your documents, pricing, and FAQ. Your team reviews and sends with one click.

Maintain data

Contacts, orders, and objects are synced across systems automatically. Duplicates and gaps are detected.

Process documents

Invoices, delivery notes, or forms are read, validated, and pushed to the right systems.

Around the clock

Workflows run at night and on weekends. Urgent cases trigger alerts; everything else waits neatly for Monday.

Humans stay in control

Approval steps, logs, and clear limits: the agent acts autonomously only where you allow it.

Real-world examples

Lead agent for sales

New inquiry via website or portal: the agent enriches the contact, scores it, creates it in the CRM, and sends a personal first response.

Support assistant

Common questions are answered from your knowledge base; complex cases land with a summary at the right owner.

Order and inventory sync

Shopify orders, ERP, and shipping providers stay in sync — including alerts for shortages.

Reports on demand

Weekly KPIs from shop, CRM, and accounting — summarized and commented by the agent via email or Slack.

From idea to running agent

  1. 01

    Map the process

    Together we identify the biggest time savers and the systems involved.

  2. 02

    Choose a platform

    n8n for privacy and complex logic; Make or Zapier for fast starts; custom API logic where needed.

  3. 03

    Build and test

    With real examples from your daily work. It only goes live once it’s reliable.

  4. 04

    Monitor and improve

    Logs, error alerts, and regular reviews. The agent gets better over time.

FAQ

Fragen zu AI agents & automation

n8n, Make, or Zapier — which is better?

It depends. Zapier and Make are ideal for quick connections of popular tools. n8n is more flexible, can be self-hosted, and suits complex logic and privacy-sensitive processes. We’ll advise you neutrally.

Is an AI agent compliant with data protection?

Yes, with the right setup: self-hosted workflows, AI providers with data processing agreements and EU processing, and data minimization in transfers. We plan for privacy from the start.

What if the agent makes a mistake?

We add human approvals for critical steps. Every action is logged, and if uncertain, the agent asks instead of guessing.

Can you migrate existing Zaps or scenarios?

Yes. We review your current automations, improve them, or migrate them to n8n if needed.

Contact

Have an idea that used to be too expensive?

Tell us about it. In a short call we’ll clarify what’s possible, how long it takes, and what it costs.